Eyal Social Privacy Policy

1. Who we are

Eyal Social ("we", "us") is operated by EYALVZN Studio, Ontario, Canada. This policy explains what personal information we collect through go.eyalvzn.com, how we use it, and your choices. Contact: hello@eyalvzn.com.

2. Information we collect

Account information: the email address of the Google account you sign in with.

Connected social accounts: when you connect TikTok, we receive your TikTok open ID and access tokens, limited to the permissions you approve (user.info.basic and video.publish). While you use the posting screen we read your TikTok display name, username, avatar and posting settings from TikTok to show them to you. When you connect Instagram, we receive an access token from Meta, the ID and username of the Instagram professional account you select, and the Facebook Page it is linked to, limited to the permissions you approve. We never receive your social media passwords.

Content you upload: videos, captions, hashtags, and the privacy, interaction and disclosure settings you choose for each post.

Post records: file name, caption, scheduled time, publish status and error messages returned by the platform.

Payment information: payments are handled by Stripe. We receive and store your Stripe customer ID, subscription status and renewal date. We never see or store your full card number.

Technical data: IP address, browser type and request logs, collected to run and secure the service.

3. How we use it

We use your information to: create and manage your account; show you which accounts are connected; publish and schedule content to your connected accounts on your instructions; show you the status of your posts; provide support; keep the service secure and prevent abuse; and meet legal obligations. We do not use your content to train AI models, and we do not sell your personal information.

4. TikTok and Instagram data

We use data received from TikTok and from Meta (Instagram) only to provide Eyal Social's features to you: displaying your connected account and publishing the content you approve. We do not share this data with third parties except the service providers that host the service for us, and we do not use it for advertising.

5. Sharing

We share information only with: the social platforms you connect, when we publish your content to them; service providers that host and operate the service on our behalf (Google Cloud and Firebase, for hosting, storage and sign-in; Stripe, for payments), under their data protection terms; and authorities where the law requires it. If the business is sold or merged, your information may transfer to the new operator under this policy.

6. Storage and international transfer

Our service providers may store and process information in the United States, Canada and other countries. Information held outside your country may be subject to the laws of that country.

7. Retention

We keep your account information and post records while your account is active. Uploaded videos are kept only until the post is published, fails or is cancelled, and are then deleted from our storage. Access tokens are stored encrypted and are deleted when you disconnect an account. When you delete your Eyal Social account, we delete your connections, post records and stored videos, except what we must keep by law.

8. Your choices and rights

You can: disconnect your TikTok or Instagram account at any time in the app, or revoke access in TikTok under Settings and privacy, Security and permissions, Manage app permissions, or in Instagram or Facebook under Apps and websites; cancel posts that have not started; and delete your account in the app. You may ask us for a copy of your personal information, ask us to correct or delete it, or withdraw consent, by emailing hello@eyalvzn.com. We respond within 30 days. Depending on where you live, you may also have the right to complain to your privacy regulator, such as the Office of the Privacy Commissioner of Canada.

9. Security

We use encryption in transit, encrypted storage of access tokens and restricted access to protect your information. No system is completely secure, and we will notify you and the relevant authorities of a breach where the law requires it.

10. Cookies

We use only the cookies needed to keep you signed in and to complete the connection to your social accounts. We do not use advertising or analytics cookies.

11. Children

Eyal Social is not intended for anyone under 18, and we do not knowingly collect personal information from them.

12. Changes

We may update this policy. We will post the new version here with a new effective date and notify you of significant changes in the app or by email.

13. Contact

EYALVZN Studio, Ontario, Canada. hello@eyalvzn.com